Support Center

Last Updated: March 30, 2026

How can we help you today? Whether you're having trouble with your account, need clarification on billing, or want to report a technical issue, our team is here to ensure your experience on Reveals is smooth and secure.

Account & Profile

Manage your account settings, security, and personal information:

  • Password Resets: If you've forgotten your password, you can trigger a reset from the Reset Password page. You will receive a secure link via your registered email.
  • Account Deletion: You have full control over your data. To permanently delete your account, go to Settings → Account → Delete Account. This action is instantaneous and cannot be undone.
  • Profile Verification:Pro Plus members receive a verified badge once their account is fully set up. If your badge isn't showing, ensure your profile fields (age, interests) are complete.

Billing & Subscriptions

You can manage your subscription at any time through your account settings.

  • Refunds: Since Day Passes are one-time use, they are generally non-refundable. For subscription issues, please contact our team within 48 hours.

Technical Support

Experiencing issues with the app? Try these steps first:

  • Browser Compatibility: Reveals works best on modern browsers like Chrome, Safari, and Edge. Ensure yours is updated to the latest version.
  • Clear Cache:If you're seeing outdated information or layout issues, clearing your browser cache and refreshing the page often fixes the problem.
  • Reporting a Bug: Found a bug? Send us a screenshot and a brief description of what happened at support@reveals.live.

Safety & Community

For issues regarding harassment, inappropriate content, or reporting other users:

Need More Help?

Our support team is available Monday through Friday to assist you with any questions not covered above.

Email Support

Average response time: 24 - 48 hours.